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Hotel · Mexico City · Federal District

Krystal Urban Aeropuerto Ciudad De Mexico

A practical 4-star stay near Mexico City's airport, with a free shuttle and straightforward comfort.

  • Free airport shuttle
  • 24-hour reception and security
  • Spacious, soundproofed rooms
8.7 Great 1904 reviews Booking.com 8.7 · 1904 reviews

About

Krystal Urban Aeropuerto Ciudad De Mexico

Krystal Urban Aeropuerto is a 4-star business hotel set in an industrial area of Mexico City, a 9-minute walk from Parque Tezontle Shopping Mall. With 96 rooms, it's a compact, efficient base, especially for those catching a flight.

The hotel keeps things simple: a free airport shuttle, 24-hour reception, and a restaurant for breakfast and other meals. Rooms are soundproofed and come with air conditioning, a coffee machine, and flat-screen TVs, while the fitness centre and meeting facilities cover both leisure and work needs.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Free airport shuttle — A complimentary shuttle runs between the hotel and the airport, making transit stays hassle-free.
  • Spacious, comfortable rooms — Guests repeatedly note the large rooms and comfortable beds, with soundproofing and blackout-ready amenities.
  • Attentive staff — Front desk and service staff are consistently described as courteous, helpful, and well-trained.
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Worth weighing

3 to weigh
  • Shuttle can be slow during the day — Some guests experienced long waits and longer transport times on the airport shuttle during daytime hours.
  • Evening restaurant atmosphere — The on-site restaurant felt deserted in the evening, though breakfast was well received.
  • Facilities ratings are modest — Comfort and facilities scored lower than other categories, suggesting a functional rather than luxurious feel.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room

  • 1 King-size bed
  • Coffee machine
  • Air conditioning

Standard Double Room

  • 2 Double beds
  • Coffee machine
  • Air conditioning

Junior Suite

  • 1 King-size bed and 1 Sofa bed
  • Coffee machine
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Transport

  • Free airport shuttle
  • Parking
  • Valet parking

Food & Drink

  • Restaurant
  • In-room breakfast
  • Packed lunches
  • Welcome drink
  • Grocery shopping service

Services

  • 24-hour reception
  • Express check-in/ -out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Wellness & Leisure

  • Fitness centre
  • Sun terrace

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1904 reviews

Guest-rated 8.7/10 from 1,904 reviews

Booking.com · 8.7 · 1904 reviews
8.7Verified guest

“The location was a great bonus.”

8.7Verified guest

“Everything felt brand new, and we had pleasant views of the mountains. The rooms were spotless and the staff were courteous and kind.”

8.7Verified guest

“An impressive hotel; I really enjoyed the excellent location and the huge rooms.”

8.7Verified guest

“Nice hotel, close to the airport as we wanted, with a good, prompt shuttle.”

8.7Verified guest

“This hotel is especially suited for business trips. It's within 20 minutes by car from the airport, and the hotel provides a free shuttle service between the airport and hotel.”

8.7Verified guest

“Comfortable bed in the standard king room, plus free Wi-Fi, a safe, and crisp sheets. Comfortable and unbeatable location, just a short stroll from The Photographic Angle.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Nearby: Parque Tezontle Shopping Mall is a 9-minute walk away, and the airport is about 20 minutes by car.

Getting around: The hotel provides a free airport shuttle; taxis and ride-hailing are common in Mexico City.

Javier Rojo Gomez, 630, Mexico City, Federal District, 09310, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
96 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 12:00 to 13:00.

Is parking available?

Yes, the hotel offers parking, including valet parking.

Does the hotel provide an airport shuttle?

Yes, there is a free airport shuttle service between the hotel and the airport.

Are pets allowed?

No, pets are not allowed at this hotel.

What amenities are in the rooms?

Rooms include air conditioning, a coffee machine, a flat-screen TV, and soundproofing. Some rooms have a sitting area.

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The bottom line

A solid, no-frills airport hotel that delivers on convenience with a free shuttle, spacious rooms, and friendly service. Best for short stays or business trips where proximity to the airport matters more than atmosphere.

8.7For transit and business travellers

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